1. Types of Information We Collect
When you use our Services, we collect various types of information from and about you, including:
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Identifiers: Information that identifies you directly.
- Examples: Full name, email address, social media account information, phone number, billing and/or shipping address, IP address, and other data identifying your online activity.
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Commercial Information: Information about your purchases.
- Examples: Purchase history, products you’ve considered.
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Online Activity: Information about how you use our Services.
- Examples: How you found our website (e.g., advertisements, search engines, bookmarks); pages you’ve viewed on our site, items you’ve searched for or added to your cart; type of device and browser you’re using.
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Geolocation Information: Information about your location when you use the Services.
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Financial Information: Information about your payment methods.
- Examples: Credit or debit card numbers.
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Inferences: Information we can determine or estimate about you based on the information we collect.
- Examples: Purchase preferences, characteristics, potential future purchase behavior.
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User-Generated Content: Information you post on the Services.
- Examples: Comments or reviews about products.
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SMS Information: Information about text messages.
- If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g., send you personalized text messages such as shopping cart reminders).
2. How We Collect Your Information
We collect the information described above from various sources:
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Information You Give Us: When you create an account, make a purchase, fill out a survey, sign up for emails, enter a contest, or review a product, you provide us with identifiers, user-generated content, and/or financial information.
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Information We Collect Automatically: When you use our Services, we automatically collect some information such as identifiers, geolocation information, commercial information, online activity, and inferences. We collect some of this information using cookies or web beacons.
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Information from Social Media: If you connect your social media profile to the Services, you give the social media site permission to share certain information about you with us, such as your email address and name.
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Information from Third Parties: We use tools like Google Analytics and Salesforce Audience Studio to understand how you use our Services and to deliver more tailored marketing and promotions.
3. How We Use Your Information
We use the collected information for the following business purposes:
- Tailoring Your Experience with the Services
- Fulfilling Your Purchases
- Fulfilling Contests or Sweepstakes
- Customer Service
- Getting Your Feedback
- Improving Our Services
- Security or Fraud Prevention
For commercial purposes, we use the information to:
- Contacting You with Offers or Promotions
- Marketing and Advertising
We may also use your information for other purposes with your consent.
4. How We Share Your Information
We share the collected information with third parties for various purposes:
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Advertising Partners: To provide you with relevant advertising.
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Storage Providers: To store some of the information we collect.
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Service Providers: To help with promotions, service design, and conducting surveys.
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Affiliates and Subsidiaries: To provide access to benefits of loyalty, cashback, or other rewards sites.
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Payment Processors: To process your payments.
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Subsidiaries: To process orders with our subsidiaries.
We may also share your information if we sell, buy, or reorganize our business or to comply with legal requirements.
5. Your Choices
You have several choices about how we collect and use your information:
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Do Not Track Mechanisms: Our Services do not respond to all Do Not Track signals from browsers.
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Emails: You can unsubscribe from marketing emails via the unsubscribe link in the emails.
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Account Information: You can review and change the identifiers you provided to create your account.
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Cookie Opt-Outs: You can choose to stop us from placing cookies via options provided in the Services.
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Third-Party Opt-Outs: You can stop Google Analytics from collecting information about your visits via a browser add-on.
6. Your Rights Under Lebanese Law
Lebanese residents have specific rights regarding their information:
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Access Requests: You can request information about our collection and use of your personal information.
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Deletion Requests: You can request that we delete your personal information.
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Sale Opt-Out Requests: You can opt out of the sale of your personal information.
To make these requests, please contact us via the provided contact information.
7. How We Protect Your Information
We use reasonable administrative, physical, and technological measures to protect your personal information’s confidentiality and security as required by law. However, we cannot guarantee complete security.
8. Links to Other Sites
We recommend reading the privacy policies of other sites you may access from our Services. This Privacy Policy only applies to our Services.
9. Children’s Privacy
You must be at least 18 years old to make an account or purchases on our Services. We do not knowingly collect information from visitors under 13 years of age.
10. Privacy Policy Changes
We will update this Privacy Policy as needed. We recommend reviewing it regularly. If you do not agree to any changes, do not use our Services. We will notify you of any material changes.
11. Transferring Data Abroad
If you visit the Services from outside Lebanon, you consent to us collecting, using, processing, storing, and transferring your personal information across international boundaries.
12. Governing Law
This Privacy Policy is subject to the laws of Lebanon.